No hot water, cold radiators, a leak or air conditioning that fails? Call us directly for a fast first assessment. For reports on working days before 12:00 we aim to assess the same day.
Do you smell gas, suspect carbon monoxide, or is there fire or water damage with immediate danger? Call the Dutch emergency number 112 first and, where possible, safely shut off the gas or water supply. Our emergency service is for urgent technical service questions that can be described safely — not for life-threatening situations.
The fastest route in a fault. Mon–Fri 08:00–18:00 for direct triage and scheduling.
Send safe photos of the problem. Pictures help us assess the situation quickly and without risk.
When the situation needs a structured assessment first, choose an inspection request.
Think of: no hot water, fully failed heating in the cold season, a visible boiler or heating leak, or air conditioning that suddenly stops working. Describe what has changed, whether hot water or heating is affected, and whether an error code is visible — that lets us judge the urgency well.
Call or app with a short description and safe photos. In immediate danger always call 112 first.
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