Bossche Ketel Service is committed to careful handling of personal data. This policy explains what data we process, why, for how long, and how you can exercise your rights under the GDPR.
Bossche Ketel Service is a sole proprietorship (eenmanszaak) located at Torresstraat 16, 5223 RS ’s-Hertogenbosch, the Netherlands, registered with the Dutch Chamber of Commerce under number 94925127, establishment number 000060368268. Owner: Ridvan Aytar. For any questions about this privacy policy or the processing of your personal data, contact us at service@bosscheketelservice.com or +31 6 38524395.
When you request a service we process: your name, contact details (phone, email), service address, type of installation and technical details you share with us, and the content of our communication (phone, WhatsApp, email). We deliberately do not process special categories of personal data and only ask what is necessary to deliver the service.
Processing takes place on the grounds of: performance of the service contract (Art. 6(1)(b) GDPR), legal obligations related to technical service work and tax administration (Art. 6(1)(c) GDPR), and legitimate interests for customer communication and quality control (Art. 6(1)(f) GDPR). Without this data we cannot deliver or invoice the service.
Customer data and service reports are kept for seven years in line with the Dutch tax retention obligation (Art. 52 General State Taxes Act). Communication without a service relationship (general enquiries) is deleted within 12 months. After the retention period the data is securely destroyed.
Your data is only shared with parties strictly required to deliver the service: web host (within the EU, with data processing agreement), email provider (Microsoft 365, EU Standard Contractual Clauses), and the Dutch Tax Authority where legally required. We never sell or rent personal data to third parties for marketing or other purposes.
You have the right to access, rectification, erasure, restriction and data portability of your personal data, and the right to object to processing. Send your request to service@bosscheketelservice.com; we will respond within 30 days. Not satisfied? You can lodge a complaint with the Dutch Data Protection Authority at autoriteitpersoonsgegevens.nl.
This website operates via HTTPS encryption. Access to customer data is limited to the owner of the sole proprietorship. For cookies please consult our cookie policy. This privacy policy may be updated; the most recent update date appears at the top of this page (last updated: 29-05-2026).
For all privacy questions, access requests or complaints about the processing of personal data, contact us directly.
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